Terms of service

Welcome to EverFive. These Terms of Service (“Terms”) govern your use of our website and services, including all purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About EverFive

EverFive operates as an online retailer offering everyday essentials, self-care products, and lifestyle goods.

Throughout these Terms, “we”, “us”, and “our” refer to EverFive.

2. Eligibility

To use our website and place an order, you must:

  • Be at least 18 years old, or have permission from a parent or guardian
  • Provide accurate and complete information when placing an order

3. Orders

When you place an order:

  • You are offering to purchase a product from us
  • We reserve the right to accept or decline your order for any reason (including stock availability or pricing errors)
  • A contract is formed only once your order has been confirmed and payment has been received

We reserve the right to cancel orders if fraudulent, suspicious, or incorrect information is suspected.

4. Pricing & Payment

  • All prices are listed in EUR (€) unless stated otherwise
  • Prices may change at any time without notice
  • You agree to pay the full amount shown at checkout, including any applicable shipping fees or taxes
  • Payments are processed securely via third-party payment providers

5. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible.

  • Delivery times are estimates and not guaranteed
  • We are not responsible for delays caused by couriers, customs, or events outside our control
  • Risk passes to you once the order has been delivered

6. Returns & Refunds

Please refer to our separate Returns & Refunds Policy for full details.

7. Product Information

We aim to ensure all product descriptions, images, and information are accurate. However:

  • Colours and packaging may vary slightly due to screen differences or supplier updates
  • We do not guarantee that product descriptions are completely error-free

8. Intellectual Property

All content on this website, including branding, logos, text, images, and design, belongs to EverFive or its licensors.

You may not copy, reproduce, or use any content without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website functionality or security
  • Submit false or misleading information

10. Limitation of Liability

To the fullest extent permitted by law:

  • EverFive is not liable for indirect, incidental, or consequential damages arising from use of our website or products
  • Our total liability for any claim will not exceed the amount paid for the product in question

Nothing in these Terms excludes liability for death, personal injury, or fraud caused by negligence.

11. Third-Party Services

We may use third-party providers (such as payment processors, shipping companies, and website platforms). We are not responsible for their actions or services.

12. Privacy

Your personal data is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date.

14. Governing Law

These Terms are governed by the laws of Malta / European Union, and any disputes will be subject to the jurisdiction of Maltese courts unless otherwise required by law.

15. Contact Us

If you have any questions about these Terms, you can contact us at:

Email: info@everfive.mt